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Posts Tagged ‘service’

IDEA Conference - Information: Design, Experience and Access

Wednesday, July 2nd, 2008

IDEA Information Architect Conference

After a summer spent relaxing and keeping a low profile (as if!), why not plan to re-energize your career with a trip to the IDEA Conference? Scheduled for October 7-8, 2008 in Chicago, designers, media artists and information architects alike are sure to learn new ways to reinvigorate and approach the way complex information is designed.

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IDEA Conference - Information: Design, Experience and Access

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How to Approach Customer Service 2.0

Monday, June 30th, 2008

As Web 2.0 matures, the line between marketing and customer service is beginning to blur.

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How to Approach Customer Service 2.0

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Outlook Dumped for Gmail? Time’s Are a Changing

Friday, June 27th, 2008

So maybe it’s not the end of Microsoft Outlook, but the news coming from Australia this week may be a sign of the changing times for the mighty Marketing machine. Google’s Gmail application has kicked Outlook out of the schools by Australia’s education sector. The New South Wales Department of Education has announced that Gmail will replace Outlook as the email application for over 1.3 million students.

A big win for Google, a big loss for Microsoft.

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Outlook Dumped for Gmail? Time’s Are a Changing

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The Social Media Minute

Friday, June 27th, 2008

News moves so fast on the social media field, everyone needs a hand keeping up. Except for us of course, because we are like so on the ball. Yeah…ahem…right.

On that note here are the top social media stories from the past few days, distilled into a minute’s worth of scanning.

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The Social Media Minute

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Parallels Teams Up For SaaS-Based Online Backup

Friday, June 27th, 2008

Parallels Virtuozzo Containers.jpg

The field of virtualization just keeps a-movin’. This time, desktop/server virtualization heavy-weight Parallels is taking server virtualization into the up-and-coming realm of SaaS. Their popular OS virtualization solution, Parallels Virtuozzo Containers, has been chosen by ProServe, one of the leading ISPs in the Netherlands, to deliver a scalable, cost-efficient Online Backup solution through a SaaS model.

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Parallels Teams Up For SaaS-Based Online Backup

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