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Posts Tagged ‘metrics’

12 Steps to Successful SEO

Thursday, October 16th, 2008

In an ideal world, SEO would be taken into consideration from the earliest stages of a new website design process, and “baked in” to the site from the start.

(Okay, I take that back; in an ideal world we’d all have movie star looks, be in Olympic athlete condition, and have the net worth of Larry Page, so none of us would worry about arcane things like SEO. But I digress.)

In the real world, however, SEOs are often called in to optimize an existing site, after all of the URLs are created, the navigation is already in place and all of the content is written. While that obviously reduces flexibility and makes certain steps impossible, the site’s search performance can still be improved using this 12-step process.

1. Compile an initial keyword list

This involves two independent activities. First, generate a list of keywords based on the content of each page. Second, ask key individuals in the company (sales, top executives, etc.) for their lists of key search phrases. It’s not unusual to turn up several important 2-4 word key phrases that don’t even appear on the website!

2. Expand, verify and prioritize target keyword list

Use SEO keyword tools to expand your initial list of key words and phrases from step one, then prioritize the list based on search term popularity as well as value to the business. In other words, ask two questions for every key phrase: 1) how popular is this term among searchers? and 2) how likely is it that a searcher using this phrase is looking for what we have to sell?

3. Match keywords to pages

Once the keyword list is established, search terms should be mapped to specific pages. Each page can support, ideally, one “core” key phrase as well as 2-3 long tail variants. So, for example, a page optimized for a high-volume two-word phrase like “blue thingamabobs” could also be the target page for “screaming blue thingamabobs,” “blue thingamabobs sales” and “screaming blue thingamabobs sales.”

An excellent way to start matching keywords to phrases is to use Google Advanced Search. Enter your key phrase in the box for “this exact wording or phrase:” and your domain (in the form company.com) in the “Search within a site or domain:” box. If no good matches are found, you may need to rewrite an existing page to target the key phrase or even create an entirely new page.

4. Review URLs / Modify content and meta tags

Modifying URLs on an existing site is much more painful than using a search-friendly URL in the initial design, but can be worth the effort if the initial URLs were chosen with no regard for SEO. For example, if you sell call recording software, then a URL like call-recording-software.html is much more likely to get you ranked highly by the search engines than is a URL such as products.html.

In addition to URLs, perform other on-page SEO work to optimize each page for its corresponding set of target key phrases by optimizing title tags, on-page headings (h1, h2 etc. tags), use of key phrases in bold and italic, and a target keyword density of 1.5% to 4%.

5. Perform initial SEO check (baseline)

With on-site SEO tasks completed, it’s time to perform a baseline SEO check. This is like the “before” photo in a weight loss ad. Run you final list of key terms through an automated tool such as the SEO Chat keyword position tool or the SEOBook Rank Checker tool. The results probably won’t be pretty, but they are important, so save this check and back it up.

6. Re-submit site to search engines / Create and register Google site map

It’s true that unless you somehow have managed to create a site that absolutely no one links to, there is no need to manually submit your site to the search engines; they’ll find it (eventually). However, this step doesn’t hurt, it can get your re-indexed more quickly, and it only takes five minutes to hand-submit a site to Google, Yahoo and MSN, so there’s no real reason not to do this.

Next, create and submit an XML site map for Google. Again, there’s no guarantee this step will improve your search engine positioning, but it will help Google to index more of the pages on your site.

7. Identify sites for linking: by keywords and competitors

Perform searches for your top key terms as well as competitor names. Compile a list of sites for link-building efforts based on these searches.

8. Build external links

External links are a critical component of SEO. In addition to getting your site linked from appropriate directories and social media sites, undertake an effort to get your site linked on sites that show up well for searches on your key search phrases (such as blogs, publications, portal sites and specialized directories) as well as on sites where your competitors are listed. Here are several more tactics for SEO link building.

9. 30-day SEO check and report

These on-site and off-site SEO efforts should begin to show results within 2-3 weeks, but give it a month to be safe. After 30 days, run an updated search position check. Normally, this will show a mix of significant improvement in search engine position on some terms, more moderate improvement on others. The results will indicate for which terms additional efforts are needed.

10. Ongoing content edits

Based on the results of the 30-day SEO check, make additional content edits to improve search engine positioning for your “challenging” terms. These include title tag modifications, image alt tags and image file names, internal in-text links, on-page headings and page content.

11. Ongoing link building

Link building is a process; over time, you’ll discover new sites and blogs to approach for links, develop new link bait content (articles, podcasts, video etc.), and establish new relationships that can facilitate links.

Make sure to maximize the link-building value of your PR efforts as well by writing SEO press releases with keyword text links. (Here are more press release SEO tips for writing search optimized press releases.) Use Interactive PR practices to get your news linked from blogs and social bookmarking sites.

12. Monthly SEO checks / Ongoing reporting, analysis and optimizing

Monitor and analyze the results of your SEO efforts on a monthly basis, so you can bask in your successes and focus continuing efforts where needed. Review critical website analytics each month such as sources of traffic, top-performing keywords and navigation paths through your site. SEO isn’t just about driving more traffic, it’s ultimately about producing ROI, so focus efforts on getting visitors to take a desired action (purchase a product, sign up for a free trial, download a white paper, or whatever). If, for example, you’ve written a keyword-rich article on “Exciting New Applications for Screaming Blue Thingamabobs” that’s drawing a lot of organic search traffic, maximize the benefit of the page by linking to relevant white papers, demos and other materials on your site.

There you have it. If you’re relatively new to SEO, I hope you find these 12 steps helpful. If you’re an SEO pro, feel free to improve on this list by leaving a comment.

*****

Contact Tom Pick: tomATwebmarketcentralDOTcom

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Measuring the success of a Social Media Marketing Campaign

Friday, August 29th, 2008

One of the biggest question we recieve from clients and potential clients is along the lines of “How do we measure our ROI” or “How do we know the campaign is working?”  This is definitely the largest gap in social media marketing right now.  However with a little bit of ingenuity you can pull some […]

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Tweetpoll Results on Social Media Monitoring and Measurement

Friday, August 1st, 2008

Social media monitoring and social media measurement are two very different things, but I think many of the searchers and social media taggers using those phrases don’t always make the distinction. For some quick insight from a qualified audience, I turned to Twitter and within an hour had about 40 replies.

It started off with this Tweet: Twitpoll: What’s a better term: “social media monitoring” or “social media measurement”?

Many of the responses were a specific selection of “measurement” or “monitoring” but most pointed out that social media measurement and monitoring are different things. Monitoring is what you do to find information which you can then measure.

It was a pretty neat application of using Twitter for a quick poll with near immediate responses from professionals that might not respond to traditional polling methods. Below are the actual replies:

Dante Monteverde dantemonteverde @leeodden social media monitoring
Jon Kelly jonkelly @leeodden not sure 1 is better, they are just different, no?
zenaweist zenaweist @leeodden two separate things (social media monitoring and social media measurement) related to each other.
Nathan Gilliatt gilliatt @leeodden Also important to understand what assumptions people bring to the question. PR measurement is only one possible paradigm.
Brian Chappell brianchappell @leeodden yea they are completely different.
mitchellhislop mitchellhislop @leeodden monitoring-something this organic cant really be “measured””
Lyn Mettler webprgirl @leeodden I like social media monitoring
Carrie Hill CarrieHill @leeodden - i call them 2 different things also ) measure = how much is sead - monitor = what is said
Emma Durakis ladyemma Icon_red_lock @leeodden measurement
Matt McGowan matt_mcgowan @leeodden measurement (gets point across better)
Alexandra Clark alexaclark @leeodden Is ego-surfing an option? (But seriously I like “social media monitoring” better because “measurement” is still so imprecise)
Adam Isserlis AdamIss @leeodden - online brand management. @sexyseo, I disagree that you can’t measure SM, it’s just that there aren’t decided upon standards.
Edward Lewis pageoneresults @leeodden Social Media Metrics?
Eduard Blacquière EdWords @leeodden I would go for ’social media monitoring’. In my opinion measuring is a way to monitor social media.
Gina Kay Landis ginakay @leeodden Measurement. Monitoring sounds so… big-brother-ish…
Stephan Miller eristoddle @leeodden measurement is less human and is being attached to social
feydakin feydakin @leeodden monitoring sounds like you are doing more “work” than just looking at a chart..
Stephan Miller eristoddle @leeodden monitoring
Peter Himler PeterHimler Icon_red_lock @leeodden social media monitoring is capturing the conversation; social media measurement is what you do with it after it’s in hand >
Dan Perry danperry @leeodden I prefer measurement
Brent Nau brentnau @leeodden What is the context?
Nathan Gilliatt gilliatt @leeodden Two different things.
Melanie Phung melaniephung @leeodden I think they mean completely different things, so it’s not a question of one being better than the other. What are you describing?
i am revenue robot revenuerobot @leeodden social media monitoring
Dave Taylor DaveTaylor @leeodden I’ll vote for “monitoring” for $20, Monty!
jenn lowther jennmae @leeodden I prefer social media measurement
Aaron Bramley AaronMSB @leeodden, I think “social media monitoring” and “social media measurment” are separate. Mon = content. Mea = hits/conversions.
Lora Lufark SexySEO @leeodden you can’t “measure “social media” you can only “monitor” ;)
hjomats hjomats @leeodden Depends on what you are trying to get out of it. Those two terms could be interpreted very differently
Shannon Anderson Babiesonline @leeodden depends on if you want to monitor or measure, I suppose ;)
jtobin jtobin @leeodden They are two different tools. Monitoring = listening to me. Measurement = counting results.
OrganicMania organicmania @leeodden Measurement. Many monitor, few know how to measure.
adamsherk adamsherk @leeodden sounds like 2 different things. monitoring for tracking activity/convos and measurement for trying to assign value to the activity
Lora Lufark SexySEO @leeodden monitoring
Yael Miller MillerMosaicLLC @leeodden “Measurement.” “Monitoring” sounds too big brother-ish — unless you were going for that.
Kurt Krejny KurtKrejny @leeodden social media monitoring
Benj Arriola BenjArriola @leeodden : social media analytics?
JasonFalls JasonFalls @leeodden They’re two different things. Watching and counting.

One of the interesting things about social media monitoring tools like the one we use from our client, Radian6, is that you can actually see the effect of a thread like the one above. I didn’t throw out the query to Twitter for the purposes of promoting a client, although in hindsight that’s a pretty good idea as long as the client is relevant.

social media monitoring

(Mashable and Twitter graphics added)

This image shows a 3 day period tracking “social media measurement”, “social media monitoring”, “social media analytics” and “social media metrics”. For this report, only blogs and micro content (Twitter) are being monitored, although we could watch mainstream media, video, forums and images as well as extend the time frame to multiple ranges or a specific start/stop date.

You can see a spike early in the morning July 31st for “social media measurement” when an article posted to the Mashable blog, “How to Measure Social Media ROI for Business” which was also syndicated by several other sites, repeating the use of the phrase. To the right you can see a smaller spike for “social media monitoring” which came from the today’s Twitterstream as documented in the above post.

Advanced social media monitoring tools like this one will also analyze the data being monitored and measured. The monitoring begins by defining a keyword based universe to track. Then specific reports can be setup to filter the data collected by the web crawler for measurement.

For example, analyzing comments, links and engagement with an algorithm allows the system to assign scores of influence to bloggers. That helps you decide which bloggers make the most sense to reach out to.

There is no “best phrase” when it comes to social media monitoring and measurement. There are plenty of tools for monitoring social media whether it’s free tools like Google Alerts or BlogPulse. Tools that begin to measure and analyze what’s being monitored, as you can imagine, cost money.

Here are several lists of companies that offer various types of online social monitoring, measurement and analysis tools.

Sponsored By: SES San Jose 2008 - Sign Up Now Save 10% with this code: SJ10TR

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B2B Marketing Fast Fixes

Monday, July 14th, 2008

The slowdown across some sectors of the economy is forcing B2B marketers to pull back on spending, yet continue to produce great results (or else). With that in mind, MarketingSherpa last week presented their Top 10 B-to-B Marketing FastFixes: How to Generate & Nurture More Qualified Leads. Here are the highlights from the webinar.

Revisit SEO

Technologies, needs and customers change over time. If your website is still optimized for the same keywords as 18 months ago (or longer), now is a good time to re-validate your key search phrases. Start by looking in your analytics program to identify the top phrases prospects are using to find you.

Next, run those phrases through a keyword tool to find similar phrases and their relative search frequency. Finally, make sure your site is well optimized for those phrases that are both frequently searched and most relevant to your prospects.

In addition, since those phrases resonate with your prospects, make sure to incorporate them in your copywriting and SEM programs as well.

Speak Up

Speaking engagements are an excellent source of high-quality leads. When budgets are tight, focus particularly on local gigs to minimize travel-related expenses. To spread your reach without breaking the bank, seek out opportunities to be interviewed for podcasts by well-known traditional and social media types in your industry.

Optimize Ads for Content and Search

MarketingSherpa recommends setting up completely separate accounts for search and content network ads. At the very least, keep the two in separate campaigns. Why? The environments are completely different—in search, people are looking for relevant ads. They are on a search page and are going to click on something based on the results of their search. Your ad is competing only against the other search results.

On the content network, people are doing other things, such as reading articles, so ad copy has to be punchier and more action-oriented to get someone to click away from the page they are reading.

Also, on content networks, investigate the sites your ads are showing on, particularly those sites which are drawing the best results. This research is excellent for finding new sites for PR, direct advertising buys or blogger outreach.

Test Their Knowledge

Quizzes are a relatively inexpensive, easy and fun way to collect leads. People love to be tested on their knowledge, particularly engineering and IT audiences. In addition, you can mix in “research” type questions that can be used to collect information for later production of a research report / thought-leadership piece.

Small companies can use tools like SurveyMonkey, SurveyGizmo or Zoomerang to create quizzes. Larger enterprises and government agencies may already have an enterprise survey management application such as Vovici or Kinetic Survey in place.

Quizzes can be promoted through PR, blogger outreach, AdWords, home page promotion and through company email.

Give Your Knowledge Away

Studies have shown that dropping registration barriers for content such as white papers, webcasts and podcasts significantly increases the exposure to your materials—according to MarketingSherpa, by about a factor of seven on average.

Still, many marketers are reluctant to do this; “If I give away my white paper, how will I ever capture the lead?”

The answer, again according to MarketingSherpa, is to offer some knowledge of value free and then ask for contact information once you have the prospect’s interest. For example, Red Hat software has provided no-registration-required webcasts. At the end of each webcast, prospects are presented with another offer (such as a whitepaper download or live webinar registration) which does require them to provide contact information.

Love the One You’re With

Maintaining and even increasing sales during an economic downturn isn’t just about generating new leads, but also moving the prospects already in your database along in their buying process. In round numbers, 80% of the leads in your database are people who aren’t immediate prospects, but do have longer term potential.

According to MarketingSherpa, about 10% are mid-term prospects who could potentially be converted to more immediate opportunities. The remaining 70% are either long term prospects (who could be converted to mid-term prospects) or influencers (who could help immediately with lead generation).

Follow-Up is Crucial

When you manage to capture a precious lead, handle with care. Make sure your auto-responder email is engaging and interactive. And follow up with a phone call quickly—if you are slow in responding to a sales opportunity, prospects assume you’ll be even slower to respond once they are a customer in need of technical assistance or inquiring about a billing issue.

IT staff in particular work all hours and expect fast response. The first vendor to respond to an inquiry—particularly if that response is fast, within the first 30 minutes or so after contact—has an inordinate chance of winning the business.

Use Plain Old Snail Mail

With email burnout increasing and ever-tightening spam filters in place to keep out anything that smacks remotely of marketing, email promotion is becoming less effective. Although physical mail obviously costs more, it can help your offer stand out. First, the medium has become less crowded as more marketing dollars have shifted online. Second, it shows the prospect that you’re willing to pay to get their attention; they know as well as you that email is easy and virtually free, while postal mail requires greater effort and expense. Third, it offers unique creative possibilities (and people will almost always open “lumpy” mail, curious about what’s in the package).

Evangelists, Branding and Measurement

A few final points from the webinar:

  • Few companies do a good job at reaching out to evangelists in their industry, such as bloggers. Flag evengelists in your marketing database, court them properly and you’ll both increase your credibility and generate more pre-qualified leads.
  • Even in a downturn, branding is critical. A CEO isn’t going to download your whitepaper. But the CEO may very well be asked to sign off on a final purchase, and is likely to question a purchase from a vendor he or she has never heard of. PR, brand advertising, and speaking opportunities are all great ways to go beyond lead generation and increase brand recognition with C-level executives.
  • Measure the right things. Particularly in a downturn, it’s crucial to have metrics that demonstrate the value of marketing to sales and the business. Tracking the right measurements will not only protect existing budgets (and maybe even make room for small experiments), but also ensure that you are focused on the highest value-added activities for the organization.

Again, you can download the Top 10 B-to-B Marketing Fast Fixes slides here.

*****

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Contact Tom Pick: tomATwebmarketcentralDOTcom

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Euro Online Ad Market Smoking Hot

Wednesday, June 4th, 2008

IAB.gif

The Internet is the place to be, where ever you are. But if you happen to be in Europe, then the Web really is a great place to advertise.

The Interactive Advertising Bureau Europe (IAB Europe) released the findings of its annual advertising expenditure survey for 2007. Considered to be THE guide to the size and value of the European online advertising industry, its results showed that online advertising continues to grow, grow, grow, with “an average growth rate of 40% year-on-year.”

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