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Posts Tagged ‘katrina-kaif’

Goodbye WebMarketCentral; Hello Webbiquity!

Tuesday, January 12th, 2010

Webbiquity logoAfter four and a half years and 440 posts, this will be the final entry on the WebMarketCentral blog. But fear not loyal fans of this blog (yes, all three of you)—I will continue to write about b2b marketing, social media, SEO, interactive PR and whatever else pops into my mind at the new Webbiquity blog.

To those who’ve enjoyed and/or been enlightened by this blog, thank you for your support, and I’ll hope you’ll continue reading my new blog. For those who have followed WebMarketCentral in an RSS reader, here is the new feed:

http://webbiquity.com/feed/

For those subscribed to this blog by email: in order to avoid any risk of spamming, I will not be moving subscribers over automatically. You’ll need to resubscribe on the new blog (but it’s easier than on this one).

Why the change?

When I first created this blog and the companion website at webmarketcentral.com, having a separate blog and site seemed to make sense strategically. Now it’s just confusing. Also, the development platforms chosen—Blogger for this blog, FrontPage for the website—were solid picks in early 2005, but aren’t the tools I would use, or recommend, today. WordPress is now a powerful and flexible enough platform to accomplish everything I was formerly trying to do with two separate web venues.

I’ll continue to write on similar topics, but with more of a focus on using SEO, social media, content marketing and other techniques to maximize individual and organizational online presence, as well as taking advantage of increasing interactivity to make and expand connections with customers, prospects and industry influencers online.

Thanks again for reading WebMarketCentral, and I hope you’ll follow me to the new blog. I look forward to your comments and feedback.

*****

Contact Tom Pick: tomATwebmarketcentralDOTcom

Original post:
Goodbye WebMarketCentral; Hello Webbiquity!

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7 Reasons Every Business Needs to Twitter

Monday, January 11th, 2010

Despite the fact that Twitter has more than 32 million users, has received massive publicity from both celebrities and government, and produced remarkable results for companies like Dell and Zappos, many business executives still don’t “get” Twitter. Granted, there is an awful lot of noise (“Just got back from the gym…eating pizza again for lunch…watch a Seinfeld rerun”), self-promotion and spam-like content on the world’s most popular microblogging service—and to newbies it can seem like a bizarre online cocktail party where everyone is shouting and no one is listening—but for those who understand and learn to use it effectively, Twitter can be a powerful business tool.

Here are seven reasons every business needs to be on Twitter.

To Interact with Customers

For most business, it’s far easier and more profitable to generate continued or new business from existing customers than it is to acquire new ones. Growing existing customer business requires ongoing communication. Staying in touch with customers on Twitter is not only more real-time than many other techniques, it’s also far more cost-effective than direct mail, attending trade shows, picking up the phone, or even maintaining a customer newsletter. It’s not that Twitter can replace other touchpoints completely of course, but it can reduce the required cost and frequency of high-touch interactions.

To Interact with Prospects

Just as many of your customers are probably on Twitter, so are your prospects. They care far less about your advertising than about what your customers are saying about you, and how you respond. An active Twitter presence enables you to demonstrate strong customer service, rather than just claiming you offer it (after all, who advertises poor customer service?).

To Influence the Influencers

Industry analysts, journalists, bloggers and other influencers from most sectors of the economy are well-represented on Twitter. Tweeting content of your own that will interest them (i.e. not just your marketing materials), retweeting content they post, and engaging in dialog is a great way to get these people talking, and writing, about your company. It’s less formal, more “social” and usually more effective than “cold” outreach.

To Gain Market Intelligence

The fact that customers, prospects and industry thought leaders are all using Twitter make it a valuable tool for monitoring the topics and concerns being discussed. This is a great potential source of new product/service enhancement ideas as well as topics for blog posts, white papers or other content.

To Become a Resource

Prospects don’t care about your products or services—they care about solving their problems. Demonstrating your knowledge of their industry and their challenges, for example by tweeting your thought-leadership blog posts and white papers, makes you a resource they can go to for helpful information. That gives you the opportunity to explain how your products or services can help them, in a consultative fashion.

To Give the Business a Personality

Business websites are, necessarily, one-to-many communication. No matter how compellingly your site presents your value proposition, it’s still formal and impersonal. Twitter is a much more casual and conversational. Again using the example of Zappos, CEO Tony Hsieh has been successful on Twitter by sharing his personality. Unlike a company website, Twitter is immediate, informal and personal.

To Be Part of the Conversation

As noted above, your customers, prospects and key influencers are already having conversations about your industry, your competition—and quite possibly your company—on Twitter. If you aren’t participating in that conversion, you’re missing valuable intelligence, business opportunities, and possibly even the opportunity to prevent damage to your firm’s reputation.

Twitter is far more than a 140-character soapbox for celebrities, spammy “Internet marketers” and the incorrigibly obnoxious. Savvy business tweeters can filter out the cacophony and create valuable dialogs with key participants in their marketplace.

*****

Contact Tom Pick: tomATwebmarketcentralDOTcom

Continued here:
7 Reasons Every Business Needs to Twitter

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SEO Tool Review: SEMRush

Monday, December 21st, 2009

SEMRush offers a powerful suite of SEO and search marketing tools, particularly for those who’ve already done the basic SEO work and perhaps have an AdWords program running, but want to take efforts to the next level.

The suite includes tools for:

  • Google Keywords (shows what terms a site shows up for on Google, along with search position, search volume, AdWords CPC cost for those terms and other stats)
  • AdWords Keywords (for sites already running SEM campaigns)
  • Competitors in Google (helpful for finding potential link partners and online advertising opportunities)
  • Competitors in AdWords
  • Potential Ad Buyers (for sites that sell advertising space)
  • Potential Ad Sellers

One particularly helpful report for SEO purposes is the Google Keywords report. In this example (with only identifying information removed), notice that this particular site is showing up on page two of Google for a number of key terms. It’s great to be able to identify such terms; with a bit more onsite optimization and link-building, the site could be moved up to the first page on Google and get a significant traffic bump.


In another example of the same report, this site shows up very well for a number of key phrases, though again there are page two opportunities identified. Identifying all of the page one terms can also spark ideas for additional key words and phrases to target with SEO and SEM efforts.


The tool also provides a “related keyword report.” So, if you have one particular key phrase that is central to your website, business service management in this case, SEMRush will supply data on similar terms to prioritize for targeting.


The companion SEOPivot tool identifies additional potential high-traffic keywords for a domain, along with the current Google position of the site, average search volume and expected traffic.


All reports can be exported to Excel for for further sorting and analysis.

The SEMRush tools provide value for almost any website that gets 1,000+ visits per month (lower-traffic sites may not be in the tool’s database). For consultants or agencies managing multiple sites, the cost is easy to justify by spreading it over several clients.

The free version of the tool has extremely limited functionality, but at the very least it gives webmasters an idea of the depth of data the tool will be able to provide for their website(s). For the fee-based versions, pricing ranges from about $200 per year for the light (organic search data only) to $500 for the Pro (includes AdWords information) offering.

Bottom line: the SEMRush suite is a valuable toolkit to help SEOs and search marketers identify new keywords, advertising and optimization optimization opportunities they may not otherwise discover.

FTC Disclosure Notice: The SEMRush tools were provided free of charge for 60 days to facilitate this analysis and review. There was no other exchange of value.

*****

Contact Tom Pick: tomATwebmarketcentralDOTcom

More here:
SEO Tool Review: SEMRush

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How to Suck at Twitter (And Still Look Successful)

Monday, December 14th, 2009

There are a lot of great b2b marketers and social media contributors worth following on Twitter, like Ardath Albee, Mark Schaefer, Eric Fletcher, Jennifer Kane and Rob Rose to name just a few. These are people who definitely do not suck at Twitter. They are intelligent, discerning, helpful and social. All have respectable, even impressive, but not gargantuan numbers of followers.

But there is a different group of tweeters out there as well, a group whose members often have immense numbers of followers, though they seem to add little value, socially or intellectually. Yet these individuals often have immense numbers of followers—20,00, 30,00, even 50,ooo or more. They aren’t celebrities. How do they do it? After careful observation and analysis of the practices of these twerks, here are some of the secrets of those who suck at Twitter, yet appear highly successful.

Twitter Name

Never use your real name. It’s boring (plus it makes it too easy for the feds to track you down). Incorporate your spammy promise into your name, using something like @BigMoneyOnline. You can even cleverly insert special characters to create a handle like @WebCa$hMachine.

Twitter Bio

Leave it blank. Just because this is social media doesn’t mean you have actually share anything about yourself. Besides, leaving your bio blank adds an air of mystery!

If you feel compelled to put something there, make it as spammy and sales-y as possible. Here’s an example of an actual bio, only slightly retouched to protect the identity:

MLM, Internet Marketing, Cashflow, Twitter Automation. Just click the link above! = 40,000+ followers

(Are you barfing yet?)

Web Link

Point your link to an obnoxious “buy now” page. Make sure it is filled with lots of CAPITAL LETTERS and exclamation points!!! Be sure to include terms like “exclusive,” “limited time offer,” “secret,” and “free bonuses.” Hit your visitors hard. Remember, your goal is to convince the gullible that they can have better health, lose weight, or best of all, make big money working from home, without any real effort on their part.

Twitter Avatar

Don’t use your real face (again, makes it too easy for the authorities). The default Twitter bird is always a safe choice. Or, get creative and reflect the junk you’re trying to sell: use dollar signs, a sexy man/woman photo, or a cleavage shot.

Another tactic is to keep people guessing; if your “real” name is John, use a female photo, and use a male underwear model if it’s something like “Christine.”

Twitter Background

Again, make sure this sells your “promise.” Popular options include piles of cash, skinny models, fancy cars, yachts, or a photo of someone who looks kind of like you standing in front of some one else’s mansion.

Okay, that covers all of the header and background considerations, so let’s see how that all works together. Here’s an actual example from someone who sucks at Twitter, with only identifying information obscured:


Note the complete lack of a web link or bio and the use of the default Twitter background and avatar. Yet with only 3 tweets (all of which were sales pitches with a link back to the account owner’s spammy website), this person has almost 50,000 followers! How do they do it? Two more areas to get right:

Automate Everything

Hey, just because they call it “social” media doesn’t mean you have to actually interact with anyone, right? Use a tool like SocialOomph to create automated tweets, so you don’t have to actually read what all those other boring people are tweeting. Create an automated message to welcome new followers, because after all, people love getting spammy, untargeted, impersonal DMs. Make it blatantly self-promotional, somelike “Thanks for following. I’d love to help you! Buy my crap at [link].”

There are also automated tools to help you find new followers. They randomly follow a whole bunch of the people, then as soon as those folks follow you back, the tools automatically unfollow them and start over with a new group. Sure, you’ll pick mostly spam bots and low-activity accounts, but you’re bound to catch a few suckers in there as well! Especially with your impressively large number of followers.

Finally, there are your tweets themselves. There are several possible strategies here. One is to tweet nothing at all—remain mysterious! But that won’t help you sell your garbage, so a second, better approach is to tweet the same spammy sales message over and over.

Note how this account combines several of the recommendations above. The default background and avatar are used, there’s no bio or link, the tweets are no more than broadcast sales messages, and, as the tweet times indicate, the tweets are automated:


Almost 1,000 followers—not bad! Many more-socially-active small businesses haven’t hit that threshold yet.

A final tweet strategy is to mix slight variations of your pushy sales message with banal, tired and trite quotes from people like Zig Ziglar and Albert Einstein. I see this approach employed quite frequently. Is there a website out there somewhere, maybe called cheesyquotes.com, that collects these for people?

Whatever you do, don’t engage in conversations. That’s time wasted that could be spent fleecing the ignorant! And don’t ever retweet anything; who cares what other people have to say? If you absolutely must interact, make sure you tweets are absolutely worthless to anyone other than the recipient, such as “@imafool2 LOL! ROTFL!!” or “@takemycash Oh sure. Not!” And if you feel compelled to occasionally pass another’s tweet along, retweet only links that point back to your spammy sales site.

There you have it. Follow this guidance and you too can abuse the entire concept of social media, annoy others, build up a huge following despite the complete lack of value you provide, and no doubt, make big money working from home.

*****

Contact Tom Pick: tomATwebmarketcentralDOTcom

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How to Suck at Twitter (And Still Look Successful)

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3 Reasons it’s Tough to Measure the ROI of Social Media

Thursday, October 22nd, 2009

Social media marketing is a hot topic, with 75% of marketers planning to initiate or increase social media use next year. With larger budgets and more time devoted to social media will come increased pressure to demonstrate ROI.

While it’s not necessarily difficult to show an ROI from social media, accurately measuring the return on investment is challenging for at least three reasons. First is the problem of “last click attribution.” A recent study found a 50% CTR increase in paid search when consumers were exposed to both social media and paid search for a brand, but if the actual click comes from AdWords, good luck convincing your executives that social media efforts led to that click. Similarly, a click-through from Twitter or Facebook may have been influenced by any variety of other online and offline marketing efforts, so giving 100% credit to social media for lead may be overstating the case.

For the complete story, read Three Challenges in Measuring B2B Social Media ROI on the B2B Online Marketing blog.

*****

Contact Tom Pick: tomATwebmarketcentralDOTcom

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3 Reasons it’s Tough to Measure the ROI of Social Media

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