With software-as-a-service (SaaS) becoming more and more popular in the content management industry, everyone seems to have an opinion on the pros and cons of SaaS as a model.
There’s truth. There’s fiction. There’s gazing at the crystal ball. Let’s have a look at a recent version of the most common misconceptions about SaaS in general, and SaaS Web CMS
Trying to organize and implement Enterprise Content Management (ECM) solutions is a bit like wrestling a morphing blob of goo. Squeeze one part of the blob to get it under control and another section bulges out and falls on top of you.
For two years, a quartet of industry players has worked on ECM3 — an ECM Maturity Model created to help organizations tame the mighty blob. Let’s take a look at what they came up with.
Here is the original post:
ECM3 Maturity Model: Taming Enterprise Content Management Challenges
Sometime today, The New York Times is supposed to launch two new citizen journalism sites focused on local communities.
“The Local” will appear on the Times’ Web pages with sites dedicated to three communities in New Jersey — Maplewood, South Orange and Millburn — and two Brooklyn neighborhoods, Fort Greene and Clinton Hill.
Originally posted here:
Forget the World, the Times Goes Local
Social media are changing the way that businesses interact with the customers on a massive level. Not only have they changed the way of organizational interaction with customers, social media and social networks have brought new customer relationship management (CRM) opportunities, if done right.
While social media may be revolutionizing how businesses are able manage customer relationships. The problem is how to implement social media initiatives successfully in CRM on an enterprise level.
Go here to read the rest:
Four Steps to Successful Social Media Campaigns in CRM
MadCap, a company whose passion is to provide integration solutions for publishing multilingual online content, recently released version 2.0 of their translation and localization tool. MadCap Lingo 2.0 updates expand translation support and facilitate the process.
As promised, the company also added support for the Darwin Information Typing Architecture (DITA), along with more familiar tools like Microsoft Word.
