Caveat Emptor: Are You Buying a Solution or a Science Project?

Thursday, September 11th, 2014

2014-11-September-Large-Hadron-Collider.jpgMost enterprise software is more like undertaking a science project than buying a product that solves a problem. Organizations buy a “platform” and have their IT departments build the “solution” on it.

A platform is essentially an Erector set with very poor instructions. Sure — go ahead and build a motorized crane. If you a. know what a crane is and should do and b. know what parts need to be assembled in what order to do it. Otherwise, you’re just trying stuff.  

Your first few cranes won’t work very well. People will likely use something (anything) else they can until you have built a better crane. You have on your hands a Science Project.

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Caveat Emptor: Are You Buying a Solution or a Science Project?



Silos Divide Us, But Could Make Us Stronger

Monday, August 4th, 2014

Social Business, 2014-04-August-Separation.jpgTalent wins games, but teamwork and intelligence wins championships. — Michael Jordan

A silo is something that divides us from others. It is a set of people that is disconnected from other parts of the organization.

A functioning organization has a purpose and a mission to achieve. When people – increasingly recognized as the lifeblood of an organization, more critical than physical resources, commercial assets, intellectual property and such — when people are divided, they lack a common focus and the intellectual, professional and personal empathy that allows them to act like a team.

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Silos Divide Us, But Could Make Us Stronger



A Shift in Business Means a Shift in Notions of ROI

Tuesday, May 20th, 2014

Social Business: 2014-20-May-Measurements.jpgThe Big Shift is indeed a big shift. Driven by complexity, competitive pressure and the end of the office building as the primary location of people and activity. The shift is primarily about three things: 1. Leadership 2. The new learning-collaborative paradigm of work and 3. Relationship with external parties — the ecosystem.

There’s a problem here, and it’s not (only) one of culture or technology — it’s one of profound impedance mismatch between old and new paradigms of business. That is to say it’s like taking a Firewire connector and trying to plug it into a video cable. It doesn’t work, and finding an adaptor is pretty hard.

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A Shift in Business Means a Shift in Notions of ROI



The Rise of the Digital Workplace

Thursday, April 24th, 2014

Business adoption of social tools may be subject to debate. What is not, is its adoption of digital. Employees’ sense of their workplace, workmates and tools for getting work done is increasingly digital. This is true independently of how social a company is or is not. The vast majority of employees only hear from their leadership electronically, if at all. Similarly their primary or only relationship with many of their peers may now be digital.

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The Rise of the Digital Workplace



Is Collaboration Limited by Organizational Structure?

Tuesday, March 11th, 2014

We’ve been seeking enterprise 2.0 and social business for several years now with some notable success, but still quite a lot of “vague” and some level of fatigue.

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Is Collaboration Limited by Organizational Structure?