A Shift in Business Means a Shift in Notions of ROI

Tuesday, May 20th, 2014

Social Business: 2014-20-May-Measurements.jpgThe Big Shift is indeed a big shift. Driven by complexity, competitive pressure and the end of the office building as the primary location of people and activity. The shift is primarily about three things: 1. Leadership 2. The new learning-collaborative paradigm of work and 3. Relationship with external parties — the ecosystem.

There’s a problem here, and it’s not (only) one of culture or technology — it’s one of profound impedance mismatch between old and new paradigms of business. That is to say it’s like taking a Firewire connector and trying to plug it into a video cable. It doesn’t work, and finding an adaptor is pretty hard.

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A Shift in Business Means a Shift in Notions of ROI



The Rise of the Digital Workplace

Thursday, April 24th, 2014

Business adoption of social tools may be subject to debate. What is not, is its adoption of digital. Employees’ sense of their workplace, workmates and tools for getting work done is increasingly digital. This is true independently of how social a company is or is not. The vast majority of employees only hear from their leadership electronically, if at all. Similarly their primary or only relationship with many of their peers may now be digital.

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Is Collaboration Limited by Organizational Structure?

Tuesday, March 11th, 2014

We’ve been seeking enterprise 2.0 and social business for several years now with some notable success, but still quite a lot of “vague” and some level of fatigue.

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Is Collaboration Limited by Organizational Structure?



Complexity, Competitive Advantage and Embracing the Intangible

Thursday, January 2nd, 2014

In 2014 Business Will Embrace the IntangibleIn 2014, business will embrace the intangible.

The first step is to measure whatever can be easily measured. This is OK as far as it goes. The second step is to disregard that which can’t be easily measured or to give it an arbitrary quantitative value. This is artificial and misleading. The third step is to presume that what can’t be measured easily really isn’t important. This is blindness. The fourth step is to say that what can’t be easily measured really doesn’t exist. This is suicide. ~ Robert McNamara as attributed by Thomas Handy in The Empty Raincoat.

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CMSWire Top Contributors 2013 – Deb Lavoy

Tuesday, December 24th, 2013

DebLavoy.jpegDeb Lavoy started 2013 off asking the hard questions (as she’s prone to do) and has continued to do so throughout the year. Deb challenges us all to aspire to build something bigger — to build a better narrative, to build a better business, to build a better world. 

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CMSWire Top Contributors 2013 – Deb Lavoy