How Secure Is Your Search?

Thursday, March 23rd, 2017

How Secure Is Your Search?

Not too long ago we had to convince a search conference security had an important role in search.
We’ve come a long way. 
Content security within search is now widely recognized as a requirement.

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How Secure Is Your Search?



Are You a Digital Transformation Laggard?

Monday, March 20th, 2017

Are You a Digital Transformation Laggard?

The secret to long-term business success is “digital transformation” — or so we’ve been told repeatedly over the last three years.
At conferences, during meetings, in conversation, no matter what the original topic, the talk inevitably returns to digital transformation. 
And while I buy the premise, the reality is messy.

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Are You a Digital Transformation Laggard?



When ‘Acceptable’ Risk Is No Longer Acceptable

Friday, March 17th, 2017

When 'Acceptable' Risk Is No Longer Acceptable

We are used to identifying a risk, analyzing the potential consequences and their likelihood and then establishing a “risk level.” 
We evaluate whether the level of risk is acceptable or not, based on risk appetite, risk criteria or the like.

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When ‘Acceptable’ Risk Is No Longer Acceptable



Customer Data Platform vs. Single Customer View: What’s the Difference?

Thursday, March 16th, 2017

Customer Data Platform vs. Single Customer View: What's the Difference?

Every day, marketers have to eat a big bowl of alphabet soup.
The marketing solution acronym game leaves marketers confused by similar sounding solutions which perform different tasks.

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Customer Data Platform vs. Single Customer View: What’s the Difference?



Improve Digital Workplace Accessibility by Changing Our Approach

Wednesday, March 15th, 2017

Improve Digital Workplace Accessibility by Changing Our Approach

Accessibility often gets neglected in digital workplaces. Progress has been limited and all too often, accessibility falls low on the list of priorities. 
Let me declare up front that I’m neither an expert on accessibility or on usability in general — and I’m not a good citizen.

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Improve Digital Workplace Accessibility by Changing Our Approach