Archive for October, 2016

Documentum Faithful Gather for a Final Goodbye in Barcelona

Monday, October 31st, 2016

Documentum Faithful Gather for a Final Goodbye in Barcelona

User conferences in the tech world are a lot like pep rallies. It’s where the geeks, evangelists, enthusiasts, technology partners and customers all gather, hoping to rub elbows and maybe catch a quick word with the host of the party.

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Documentum Faithful Gather for a Final Goodbye in Barcelona



Digital Workplace Collaboration Means More Than Documents

Monday, October 31st, 2016

Digital Workplace Collaboration Means More Than Documents

It’s tempting to think that a suite of tools like Office 365 or IBM Connections will meet your collaboration needs. 
However, when I run focus groups to explore digital workplace requirements, asking the question “Where do you do your work?” is often revealing. Rarely is the response the intranet  or

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Digital Workplace Collaboration Means More Than Documents



One Scary, Digital Customer Experience Journey

Monday, October 31st, 2016

In the spirit of Halloween, let’s discuss a frightening reality: Companies still don’t realize the importance of digital customer experience.
We’re not talking about the mom-and-pop stores that have  intentionally eschewed the digital world because they succeed with good, old-fashioned salesmanship.

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One Scary, Digital Customer Experience Journey



Assistive Technology Will Enhance Salespeople, Not Replace Them

Monday, October 31st, 2016

Assistive Technology Will Enhance Salespeople, Not Replace Them

Every time a new generation of sales technology comes along, more salespeople disappear. From shore to shore, north to south, salespeople leave the profession in droves, eradicated by the ruthless efficiency of computers, software and increasingly smart machines. 
OK, none of that is true.

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Assistive Technology Will Enhance Salespeople, Not Replace Them



Ex-Google Exec Launches Emissary to Help Salespeople Reach Influencers

Monday, October 31st, 2016

Ex-Google Exec Launches Emissary to Help Salespeople Reach Influencers

David Hammer created a company to do something he claims Google can’t: give salespeople insights they need to do their jobs.
Hammer, who spent six years as a product manager at Google, said his new company, Emissary, connects salespeople with former executives who have accumulated “invaluable knowledge throughout their

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Ex-Google Exec Launches Emissary to Help Salespeople Reach Influencers