There’s an old saying that goes “learn from the past, prepare for the future and live in the present.” This is typically good advice — and as the new year kicks off, and as marketers start to plan for 2013, we would do well to heed this advice.
View original here:
Ignoring the X in CXM is Ignoring the Future
Tags: advertise-here, calendar, customer-experience, digital, document-management, ektron-web-cms, enterprise-2-0, enterprise-cms, featured-events, gartner-portals, mobile, post-a-job, recent-webinars, sharepoint-2013, social-business, the-bad-and-the-poor, top-articles, web-cms
Leave a Reply
You must be logged in to post a comment.