More tidbits on the new Comcast cap
Thursday’s news about the upcoming 250 GB monthly cap for Comcast data subscribers left some questioned unanswered. I shot a few of my own, as well as some from readers over to Comcast to get them answered. These are mostly items that did not appear in both the post about the amendment, or the otherwise comprehensive FAQ page. Comcast representative Bill G. got back to me with these answers:
Q: Will people who go over for the second time be able to challenge the account suspension, or is the two strikes and you’re out policy the standard?
A: Once the customer goes over the second time then that’s it.

Q: Will there be a usage meter available on Comcast subscriber’s online account information?
A: Comcast is developing a meter to track your bandwidth but for the time being you can google bandwidth meters and any of those will work.
Q: Will you be offering larger bandwidth packages for home businesses or “excessive users”?
A: No packages at this time is being offered for larger bandwidth.
Q: How does this factor in with users of your Digital Voice service? On average how much bandwidth does that service take up?
A: Digital voice has no affect on this, the 250 gig cap is allotted for just downloads.
Q: We’ve also had some questions about the bandwidth averages cited on this page. 2-3 GB median monthly bandwidth seems incredibly low, as does the figure for how large an e-mail is (0.05KB/email). Most messages in my in-box hover between 10-50k. Was it a typo for 0.05MB?
A: To give an example 250 gigabytes per month is enough to handle 50 high-definition movies, 250 standard-definition movies or more then 6,000 songs every month.
Got any other questions you feel are unanswered? Leave them in the comments and we can send out a second round.
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More tidbits on the new Comcast cap
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