Blogging

Sometime you wonder how the minds of leaders were programmed to think, or should we say, not to think about the customer experience first. The blogosphere screams with stories of major brands being anti-social to the customer.
Check out this one: Want To Win Customers? Don’t Be Like A Wireless Carrier Posted July 11th, 2008 [...]

Alienate The Customer: Kill The Revenue

Tags: business, calendar, customer, marketing, mobile-video, news-feed, podcasts, search, search-engine, social, socialutions, training

This entry was posted on Saturday, July 12th, 2008 at 12:14 pm and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.